RCI tutorial

RCI – a division of Wyndham Worldwide, and the world’s largest holiday timeshare company – sought to encourage members to manage their accounts on a newly redeveloped account management portal, as some older members were resisting the switch, preferring to stick to traditional communication channels. They needed to demonstrate the portal’s benefits, and paradoxically the demonstration needed be digital.

I designed and built an animated walk-through of the portal’s main functions in a simple step-by-step process. The key feature was that the tutorial is navigated solely by scrolling – no button clicking is required, although there is a discreet menu allowing users to jump to specific sections when required.

ProjectInteractive online tutorialServicesDigital design, Web developmentLinkwww.evansand.co.uk

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